Warranty & Support

Something not right?
We're on it.

Fill in the details below so we understand exactly what's going on and what's already been tried. It means we can come back to you with an actual fix — not more questions.

1

Your Details

2

The Product

3

The Issue

The more detail the better — helps us diagnose faster

📖 Have you checked our Headlight Troubleshooting Guide or G5 Pod Lights Guide? These cover most no-power issues.
📖 Have you read our Headlight Troubleshooting Guide? Intermittent faults are usually a wiring or earth issue covered in there.
📖 Our Headlight Troubleshooting Guide has a section specifically on single-side faults — worth a read before submitting.
📖 Check the Headlight Troubleshooting Guide or Whip Light Guide — flickering is almost always a voltage or earth issue.
📖 We have a dedicated guide for this — Moisture in Custom Built Headlights. Please read it before submitting as it explains what's normal vs a fault.
📖 Have you tried our Bluetooth App Troubleshooting Guide? Most pairing issues are solved in there.
📖 Check our RGB Headlights Guide or RGB Lighting Guide — controller config fixes most RGB issues.
Please describe the damage in detail above and include clear photos — this helps us assess quickly.
📖 Check our Installation Guides — there may be a step that covers your situation.
Please describe the issue in as much detail as possible in the field above — the more we know, the faster we can help.
4

Photos & Video

Visuals help us diagnose in minutes rather than days

📎

Drop files here or browse

Photos + video welcome — the fault, wiring, full install shot. Up to 10 files.

We'll review your claim and get back to you as soon as possible — usually within 1 business day.